An order can be placed using our website. Navigate to the “products” tab and submit the products you would like to order. Our team will then review your order, confirm pricing, and generate mockups. Once our team has finished this, you will receive an email that brings you to your swag account. You can review the order, approved proofs, and pay for the order within your account.
Of course! Either submit the contact form or email firstname.lastname@example.org and our team will reach out within 2 hours.
We certainly can! Please use the chat widget to speak with our sales team or email us at email@example.com
Each item has it’s unique minimum order quantity. Please refer to each product to confirm.
Yes, each package will have it’s own tracking number. This information will be displayed on your swag dashboard.
We ship to 220+ countries with a transit time of 4-9 days. All our shipments are sent Duty PrePaid (DDP) which means the sender of the package will be billed for the duties and taxes on the package. This makes for a really nice gifting experience.
Our warehouse team will first reach out to the recipient to confirm their correct address. If the recipient cannot be reached, we will contact you for more information. You will be responsible for the new shipping charges in resending the package. There is also a $10 reshipping fee per package.
Nope! We don’t believe in service contracts. We want to earn your business every day. We will require you to sign our terms & conditions agreement.
There are no extra fees associated with our software.
We do not sell or distribute any data that is entered into our system. We also do not use any information that is entered into our system for marketing purposes. Our database is encrypted and we are constantly monitoring our system.
All of our invoices are due on receipt. Payment can be made directly through the billing tab on your dashboard. We support Credit Card, ACH, and Wire Transfers.
We will send an invoice for shipping and storage fees every Monday morning. This information will be visible in the billing tab on your dashboard.